⚡
We're here to help
Got a question about your order, sizing, or shipping? Reach out anytime — we usually reply within minutes during business hours.
⚠️ Please note: We don't take phone calls. All support is handled via WhatsApp or e-mail only — this lets us help more customers faster.
📱WhatsApp
+1 (323) 554-0063
Fastest channel. Send us a message anytime — we'll answer order, sizing or tracking questions right away.
📱 WhatsApp Only — No Calls
💬 Open WhatsApp Chat
✉️E-mail
support@futvortexstore.com
For longer questions, attachments, or order receipts. Replies usually within 24h on business days.
✉️ Send us an E-mail
🕒 Support Hours (EST)
Monday – Friday9:00 AM – 8:00 PM
Saturday10:00 AM – 6:00 PM
Sunday12:00 PM – 5:00 PM
❓ Quick Answers
📦 How long does shipping take?
Most US orders arrive in 7–14 business days. You'll get tracking via WhatsApp or e-mail as soon as the package ships.
🔁 Can I exchange or return my jersey?
Yes — within 30 days of delivery, as long as the jersey is unworn and with original tags. Just message us on WhatsApp to start.
📏 What if I picked the wrong size?
No worries — message us on WhatsApp before the package ships and we'll swap the size for free. After shipping, see our return policy.
💳 Is my payment safe?
100% safe. We use Shopify's PCI-compliant checkout with SSL encryption. We accept all major cards, Apple Pay, Google Pay, Shop Pay and PayPal.
📞 Why don't you take phone calls?
To respond faster and keep records of every customer's request, we focus 100% of our support team on WhatsApp and e-mail. It's quicker and you'll always have proof of our conversation.